Basilica Dancewear Reviews

Basilica Dancewear has an overall rating of 4.4 based on 100 reviews. Customer feedback on Basilica Dancewear is mixed: Basilica Dancewear reviewers highlight positive aspects like high-quality materials, stylish designs, excellent customer service, fast shipping, which strongly appeal to dance enthusiasts, parents of young dancers, performance artists, fitness enthusiasts. However, Basilica Dancewear is often criticized for its limited size range, higher price point, occasional stock issues, website navigation challenges.

4.4/5.0

100 reviews

5 Stars

81

4 Stars

3

3 Stars

3

2 Stars

2

1 Star

11

All Basilica Dancewear Reviews (100)
heavydog460
January 21, 2023
"Top-notch product"
This product is of top-notch quality and arrived super fast.
HaileyRuiz
January 21, 2023
"Terrible customer support"
I'm still waiting for a refund on a leotard that never showed up, plus two others I returned (my bad). I've shot off 5 emails and tried their website chat a bunch of times, but no one’s gotten back to me!!! The leotards are gorgeous and well-made, but sadly, the customer service is lacking! I'm really frustrated with how things are going.
angrygoose220
December 26, 2022
"Ordered a leotard from the site..."
I placed an order for a leotard on the site. The fit is just right, but I wish the fabric was a bit thicker for better support up top, as the material feels pretty thin.
AliceHolland
December 12, 2022
"Ordered 2 items 3 months back, but got a wrong one and no refund"
Three months back, I placed an order for two items, but only one showed up, which I sent back. It took a whole month for customer service to reach out, asking what I wanted to do, and I asked for a refund. Since then, I haven't heard a peep from them, and it's been three months! I've sent several emails and even tried reaching out on Facebook and Instagram. Honestly, I'm really frustrated and not happy with how their customer service has handled this.
angrylion209
November 05, 2022
"Long Sleeve Delight from Amy"
The shipping was quick, and the item is beautiful and cozy. I'm constantly searching for stylish yet modest leotards, and this one fits the bill perfectly!
AnnaReid
July 25, 2022
"Our item still hasn't arrived"
We still haven't gotten our item! It's been three weeks now.
ticklishmouse230
June 08, 2022
"Top-notch Items"
Great items, speedy shipping, and awesome customer support. I’ll definitely keep recommending them!
AlexanderMorales
June 08, 2022
"These leggings are simply stunning"
These leggings are simply stunning. The design and quality are top-notch, and the range of colors is just gorgeous.
JackParker
May 24, 2022
"Fantastic Dancewear Quality!"
Absolutely fantastic quality dancewear!! I'm a big fan of Basilica! Had a little hiccup with the delivery service since it took nearly 3 weeks to get here… reached out to Basilica and they got back to me fast and sorted it out with a replacement. Definitely recommend Basilica Dancewear!
whitegorilla681
April 19, 2022
"Top-notch quality at a great price!"
You really can't beat the quality for the price here. It's just fantastic!
BryBad
March 27, 2022
"Fantastic leotard at a bargain"
This leotard is stunning and I hadn’t come across it anywhere else, which is always a plus. The quality and fit are top-notch. Plus, it was on sale, making it an even better deal. Delivery was quick, so all in all, a really solid experience.
bigmouse183
March 04, 2022
"Top-notch quality and service"
I've purchased several leotards from Basilica, and I gotta say, their service is always quick and the products are top quality. They’ve become my go-to online shop for my daughter's dance gear.
ArleneWalker
February 09, 2022
"Gorgeous skirt pairs perfectly with my leotard"
This lovely skirt goes great with the leotard I got for Christmas. The service was top-notch!
Gloria.Peters
January 11, 2022
"Gorgeous leotard"
Gorgeous leotard! Quick delivery - awesome service overall!
organiclion320
December 15, 2021
"Avoid This Company Like the Plague!"
I placed my order on November 26 and paid for a 48-hour delivery. By December 10, I still hadn’t gotten my order or heard back from them despite sending several emails. It wasn’t until I threatened to take legal action that I finally got a package, but it only had four out of the twelve leotards I ordered. No explanation or any kind of communication from them. After trying to reach out again multiple times, I got an email saying the items were out of stock and that I’d only get a refund for those. No apology or any kind of compensation offered. The customer service here is just awful. I really recommend steering clear of this company.

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